Facebook app is still in development mode & don’t have access

When you setup App on Facebook and try to make login with Facebook available in your script, everything seems fine but when someone attempt to login with a Facebook account he/she gets either of these errors from Facebook: 

App Not Setup: This app is still in development mode, and you don’t have access to it. Switch to a registered test user or ask an app admin for permissions.

app is still in development mode

The developers of this app have not set up this app properly for Facebook Login.

So here is the step by step tutorial to setup your app properly, fix these errors and make the things up for your application.

This app is still in development mode, and you don’t have access to it:

This error comes when your app is not live. Let’s start  and do it right.

1. Visit https://developers.facebook.com/ and login to your developer account.

2. There, click on the Apps menu on the top bar and select the respective app from the drop down.

Facebook App

The circle next to your app name is not fully green. When you hover mouse on it, you’ll see a popup saying, “Not available to all users because your app is not live.” So next, you’ve to make it publicly available.

3. Click on setting at left panel. [see the screenshot below]

Settings to make app live

4. In Basic tab add your “Contact Email” (a valid email address – I’ve added the one which I’m using with Facebook developer account) and make “Save changes“. Please note that you must have to provide this to make the app live in upcoming step. It’s the most important part where developers fail to setup app properly.

5. Next click “App Review” at left penal. [see the screenshot below]

App review: make app available to public

6. Look for this, Make Astech App public? and Turn ON the switch below to this. Once you toggle the switch to “Yes” , the text right to it will turn to: Your app is currently live and available to the public(My app’s name is Astech App, you might have something different)

7. That’s it! – App is now publicly available. See the fully green circle next to app name. 

App is publicly available

Now try to use Login with Facebook button in your application and check have you fixed the “This app is still in development mode, and you don’t have access to it. Switch to a registered test user or ask an app admin for permissions.” issue.

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15 COMMENTS

  1. Ragavi Venu says:

    Hi Amit,

    Am getting the same error while running the solution. I did all the things which you’ve mentioned. Is there any other solution? Please help me in resolving this issue.

    App Not Setup: This app is still in development mode, and you don’t have access to it. Switch to a registered test user or ask an app admin for permissions.

    Thanks in advance.

    Reply
    1. Amit Sonkhiya says:

      @ragavi_venu:disqus

      Unfortunately, Facebook changes its settings, fields and interface so rapidly that it gets sometimes harder to detect what is wrong. While the information provided in the article is valid yet, I can see that FB has changed interface and may be fields as well. So without cross checking any app and relevant FB App settings, I’m unable to help you.

      What I can offer is that you can temporarily add me as FB admin to your app and let me discover. Drop me an email at amit@astech.solutions if you consider. Thanks

      Reply
    1. Amit Sonkhiya says:

      Hello @beydullazeynalov:disqus

      Ensure that you’re accessing production version of Facebook app from your web/app not the test version.
      Also, check if you’ve specified correct Key Hashes in Basic menu.
      Have a look at Advanced menu as well.
      If you’re using specific permission which need App Review from Facebook, process that too using Submit Items for Approval.

      Reply
    1. Amit Sonkhiya says:

      Hi @adikrasimirova:disqus
      Sorry to know that, would you like to create & share us one activity app to connect with facebook as you’re doing as well as add us as admin to your FB app page?

      Reply
    2. Amit Sonkhiya says:

      Also please verify Key Hashes in Settings -> Basic in your app page are true & correct. Put multiple keys there for which you think it might a key

      Reply
    1. Amit Sonkhiya says:

      Hi @maxpye:disqus
      Facebook has changed dashboard and the Status & Review tab has been replaced by App review. Ensure that you have specified Contact Email and turned app public from App Review. You must have a green circle right to app name after success.

      If you’re still facing issue than let me know.

      Reply

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